Flydubai Dhaka Office Contact Number: Everything Travelers Need to Know

July 01, 2025

✈️ Flydubai Dhaka Office Contact Number: A Complete Guide for Travelers

Flydubai has emerged as a preferred airline for Bangladeshi travelers seeking affordable and convenient flights to Dubai and beyond. With a growing number of passengers flying out of Dhaka, having access to reliable customer service is essential. Whether you're planning a trip, need to modify your reservation, or require assistance with baggage, the Flydubai Dhaka office serves as a vital point of contact for travelers across Bangladesh.

In this guide, we’ll walk you through the essential contact numbers, services offered, and tips on how best to reach the Flydubai team in Dhaka.

📞 Primary Contact Numbers for Flydubai Dhaka Office

Flydubai operates in Dhaka through authorized sales agents who manage ticketing, customer support, and passenger inquiries. Here are the main contact numbers travelers can use:

Landline Office Number: +88 02 58817815–20
This number connects you to the main reservation and ticketing desk during business hours. It is ideal for booking new flights, modifying existing tickets, or asking about flight schedules and policies.
Airport Desk Contact: +880 2 896 0825
This number is for the Flydubai counter at Hazrat Shahjalal International Airport. Use it for check-in inquiries, baggage assistance, or flight-day issues. It’s especially helpful for urgent matters close to departure.
Mobile & WhatsApp Support:
- 01713 289171
- 01713 289172
- 01713 289173
- 01713 289174
These numbers provide mobile and WhatsApp-based support. You can use them to get quick responses on booking confirmations, baggage allowances, and flight rescheduling. They are often active outside regular office hours, offering greater convenience.

🏢 Services Offered at the Flydubai Dhaka Office

The Dhaka office offers comprehensive services to assist passengers throughout their travel journey. Some of the key services include:

Flight Booking & Reservations:
Passengers can book one-way or return flights, check availability, and receive support for group bookings or special fare categories.
Ticket Modifications:
If you need to change your travel date, destination, or passenger details (where allowed), the office can help process your request.
Refund & Cancellation Requests:
The Dhaka office assists with refunds for eligible ticket types and canceled flights, ensuring passengers understand the refund timeline and policies.
Baggage Assistance:
Lost, delayed, or damaged baggage issues can be reported and tracked through the office. Information about excess baggage rates and allowances is also provided.
Flight Information & Check-In Support:
The office can confirm flight status, boarding gates, and check-in times, especially useful during weather disruptions or high-traffic travel seasons.
Visa & Travel Advisory:
General guidance on visa-on-arrival policies, travel documents, and entry restrictions are available for passengers unsure about immigration protocols.
Special Assistance:
Services for passengers with disabilities, unaccompanied minors, and medical needs can be arranged in advance by contacting the office.

🕒 Office Timings

Sunday to Thursday: 9:00 AM – 5:00 PM
Closed on Friday and Saturday

These are the standard working hours for Flydubai’s authorized sales office in Dhaka. It's advisable to call during these hours for faster assistance and full-service availability.

✉️ Email & Document Support

In addition to calling, travelers can also reach out to the Dhaka office via email for documentation-related requests, group travel bookings, or follow-up queries. Email communication is suitable for non-urgent matters where written confirmation is necessary, such as refund proofs or ticket updates.

🧳 Baggage Policy Overview

Having clarity on baggage rules can save you from last-minute surprises. While baggage allowances depend on the fare class and destination, here’s a general overview:

Economy Class:
One carry-on bag up to 7 kg
Checked baggage allowance varies but typically starts at 20 kg for saver fares.
Business Class:
Two carry-on bags totaling 14 kg
Checked baggage usually ranges from 30 to 40 kg depending on the route.

If you require extra baggage, it’s advisable to pre-purchase the allowance to avoid high airport charges.

✅ Tips for Smooth Contact

Always keep your booking reference or ticket number handy when calling.
For urgent flight-day issues, call the airport number directly.
Use WhatsApp if you're contacting outside office hours or prefer a quicker chat-based solution.
If your query involves documents (refunds, changes, or confirmations), consider sending an email for a written response.
Save all numbers in your phone contacts with labels for easy identification.

📌 Why This Guide Matters

Having accurate contact information for Flydubai Dhaka office contact number is essential for any traveler flying between Bangladesh and the UAE. Whether you're dealing with a simple query or an urgent travel issue, knowing who to contact and when can make a huge difference. This blog post serves as a helpful reference for frequent flyers, travel agents, and first-time travelers alike.

✈️ Final Words

Flydubai continues to be a reliable airline for those traveling from Dhaka to Dubai and beyond. With a dedicated team operating through the Dhaka office, passengers can expect efficient service, helpful guidance, and timely support. Bookmark these contact numbers and keep them close—you never know when you might need them.

If you’re planning your next trip with Flydubai, having this contact info in hand will ensure a stress-free and well-supported journey from start to finish.

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